Questions To Ask Your Home Care Agency Before Hiring Them

In today’s day and age, the structure and functioning of a family has undergone a series of changes. The work lives of people are more demanding than ever – even the kids have their studies and extra-curricular classes and activities to be busy with. Most people spend time with their family members only at the dinner table and sometimes, only during the holidays and weekends. Each individual performs like an independent functioning unit now, with the concept family support and help becoming obsolete ideas. We just don’t have the time that is needed to be with each other anymore!

Now consider the scenario where you have senior parents or dependent family members living with you. With all the other responsibilities, stresses and chores, how will you find time to care for them? This is one of the reasons why modern families, especially those living in big cities like New York, are considering hiring the services of a home care agency. But before finalizing your service contract with a oxfordshire home care agency, it would definitely be a better option to be sure of whether or not they are the best option out there. Here is a series of questions that we have put together that you should remember to ask your service provider before finally hiring them:

How long have you been in business?

Running the business of home health aide in Long Island is a complicated task – the ability and knowledge to handle many challenges comes only through experience. Make sure that you hire a service provider with a reasonable exposure to the industry, its nuances and market conditions. This will ensure a seamless delivery of care for your loved one without any hassle or friction created.

Are you licensed with the relevant agencies?

Licensed home care agencies will be monitored by the licensing agency and will have to adhere to strict guidelines about who they hire and how they do business.

How do you screen employees?

This is one of the most important factors to discuss with home care agencies in oxfordshire. The safety and security of your loved one will be determined by the answers you will obtain here. Do not even consider hiring an agency that doesn’t exercise reasonable background checks and screening when hiring its caregivers. Does the agency routinely do drug screens? How does the agency verify that an employee has the skills she says she has? How many references does the agency check, and how far back do they go?

What are your fees for home health care?

Most home care agencies in oxfordshire openly publish their fees and charges on their website and marketing literature/brochures. Make sure you consider all service packages and options and choose a service provider that you can easily afford without over stressing your budget. Discuss their policy for hourly rates, special requests, overtime, security deposits and discount schemes.

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